Artists and craftspeople making a differencE


Frequently Asked Questions

How do I receive my item ordered from this website? Can it be delivered?

Note that we do not stock the items, they will be made available to you by the relevant artist, craftsperson or business upon notification of your payment.

Given the current Coronavirus pandemic, most items will be posted to you. However, in some cases they may be collected either at the premises of the artist you’ve bought from, or at a convenient location determined by the artist (please take along the receipt you received by email plus some form of identity).

We expect all artists to process orders for posting within 48 hours.

How can I request a refund or return my artwork?

If you are not satisfied with any purchase please notify the appropriate artist or craftsperson that sold you the piece via our website.

Alternatively, email us straightaway at, and we will contact them on your behalf to try and arrange a refund or replacement.

Art4Action attempts to be as accurate as possible, however we do not warrant that product descriptions is free of errors, complete or current. Art4Action cannot be held responsible for any misleading descriptions or problems resulting from a purchase from this site. 

Please bear in mind that the Art4Action market has been created as a fundraiser for artists and charitable causes, so your patience and consideration will be greatly appreciated!

Terms of Use

Cookies, Privacy and Terms & Conditions

Our Privacy and Cookies Policy for can be viewed here. It will inform you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

Similarly our Terms and Conditions of Service can be viewed here. Please read these Terms and Conditions carefully before using Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms.

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